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Jason Roth
Making the invisible, visible
What We Do
01
Friction Mapping
Identify friction, Map customer journeys, and design experiences that connect.
02
Workshops & Coaching
Building customer-first skills and leadership through focused workshops and coaching.
03
Storytelling
Craft and share stories that turn customer insights into emotional connections
04
Systems & Tools
Creating the tools and systems that make the experiences consistent and measurable
Why Choose Jason
Human-First Approach
Real empathy, clear communication, and practical results.
Local Insights
Calgary-based focus with quick, visible impact.
Action over Theory
30-day friction fixes that create real momentum.
Story-Driven Systems
Blending strategy, storytelling, and structure for CX growth that lasts
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